Terms and Conditions for SMSM Word

Last Updated: 10 October 2024

Welcome to SMSM Word! These Terms and Conditions govern your use of our website and services, whether you are browsing, making a purchase, or simply interacting with our platform. By accessing or using SMSM Word, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General:

  • Agreement: These Terms and Conditions constitute a legally binding agreement between you and SMSM Word.
  • Eligibility: You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.   
  • Modifications: We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any such changes constitutes your acceptance of the new Terms and Conditions.   
  • Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.   

2. Account Registration:

  • Account Creation: You may be required to create an account to access certain features of our website, such as making purchases or leaving reviews.
  • Accurate Information: You are responsible for providing accurate and complete information when creating an account.
  • Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.   

3. Product Information:

  • Accuracy: We strive to provide accurate product information, including descriptions, images, and pricing. However, we do not warrant that the product information is complete, accurate, or current.   
  • Availability: Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.
  • Pricing: Prices are subject to change without notice. We reserve the right to correct any pricing errors.

4. Orders and Payment:

  • Order Acceptance: Your placement of an order does not constitute our acceptance of your order. We reserve the right to accept or reject any order for any reason.
  • Payment: We accept various payment methods, as indicated on our website. You agree to provide valid and accurate payment information.   
  • Order Cancellation: You may cancel your order at any time before it has been shipped.

5. Shipping and Delivery:

  • Shipping Policy: Our Shipping and Delivery Policy, available on our website, governs the shipping and delivery of your orders.
  • Delivery Time: Delivery times are estimates and are not guaranteed.
  • Shipping Costs: Shipping costs are calculated based on the destination and weight of your order.

6. Returns and Refunds:

  • Return Policy: Our Return Policy, available on our website, governs the return of products and the issuance of refunds.
  • Eligibility: Products must be returned in their original condition, unworn, unused, and with all original tags and packaging intact.
  • Exceptions: Certain products, such as undergarments, earrings, makeup, fragrances, and food items, are not eligible for return for hygiene reasons.

7. Intellectual Property:

  • Ownership: All content on our website, including text, images, logos, and trademarks, is the property of SMSM Word or its licensors and is protected by intellectual property laws.
  • Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.   

8. Prohibited Conduct:

  • You agree not to use our website for any illegal or unauthorized purpose.
  • You agree not to violate any applicable laws or regulations.
  • You agree not to interfere with or disrupt our website or servers.
  • You agree not to attempt to gain unauthorized access to our website or any user accounts.

9. Disclaimer of Warranties:

  • As-Is Basis: Our website and services are provided on an “as is” and “as available” basis.
  • No Warranties: We make no warranties, express or implied, of any kind, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.   

10. Limitation of Liability:   

  • Indirect Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services.   

11. Indemnification:

  • You agree to indemnify and hold harmless SMSM Word and its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, costs, and expenses (including attorney’s fees) arising out of or relating to your use of our website or services.   

12. Termination:

  • We may terminate your access to our website or services at any time, with or without cause, with or without notice.

13. Entire Agreement:

  • These Terms and Conditions constitute the entire agreement between you and SMSM Word with respect to your use of our website and services.

14. Contact Us:

  • If you have any questions about these Terms and Conditions, please contact us at Care@smsmpay.com.